Ugh
I feel very frustrated today with the stupid people. Rogers screwed my account up to begin with, but I wound up paying them for a month that I shouldn’t of. Now they’re telling me that I havn’t. Well, tomorrow, they’re going to be talking to me for quite sometime.
I signed up for the $3 navigate plan. It showed up on my bill. Tonight, they told me that wasn’t the plan, that was just pay-per-use. Okay… sounds possible… I also signed up with the $15 essential plan with Enhanced voicemail. That wasn’t activated until I called *611 and had them put it on there. They claimed it was just a misunderstanding between me and the person that set up my account. Which has happened before, I can confuse myself when I think too much… but I just don’t think I’d forget to double check for something like that… especially when the contract I had printed out said that those where the features I had.
The reason Rogers called was to offer me free things. Which is all well and good, but they were the things that I had signed up for in the first place. Now that I’m getting them, I’m getting them for a few months for free. Which is dandy. And so I asked about a message they had left on my VoiceMail a couple days ago. I’m approaching my credit limit. Ihaven’t paid my first bill, she tells me. Which is bull, ’cause I did within an hour of getting it. They’ve also issued a new one. $25 to add to the month I’ve paid for for things like long distance, which isn’t included in my monthly fee. Fine, I think, I did go out of the province, and used it quite a bit. BUT that first bill isn’t paid. Which is bull, ’cause I got a confirmation number from my bank that says otherwise.
I feel like I’ve been dealing with my fair share of stupid people lately, but I think that I’ll be able to vent some of that on some of the people responsible for the screw-ups that have been heading my way.
*Evil Cackle*
Oh, I’m also going to be switching to a redder theme soon.