Service!

Bloged in Humor, Journal by Mike Saturday August 20, 2005

m: Me, the helpful tech helping out with sales calls
c: The Satelite TV Customer, no doubt leeching the signal, and trying to get some free parts and service while he’s at it.

c: “Hi there, I have a satellite dish, and was wondering if you do trade-ins.”
m: “Are you looking to switch satellite providers, or are you wanting a newer dish?”
c: “Actually what happened was I had a powere surge, and the power on my receiver goes out a lot.”
m: “Have you called Star Choice Tech Support about the issue? If they think that it’s a n issue covered under simplesat, they will cover the costs of fixing it.”
c: “Well, I was talking to my friend here, and he was saying that we could get two receivers now for the price of one…”

True: New customers can get two receivers, and will receive a programming credit for one.
False: Exisiting customers aren’t eligible, and receivers must be on the same account. Don’t ask about sharing accounts.

m: “Unfourtunatly, that offer isn’t available for existing customers, only new customers. If you’d like to replace your receiver, they’re available from as low as $79.95, dependng on the features you want…”
c: “His receiver went down too, you see, we were both struck by lightning, and we moved…”

So why’s he complaining about his dish, it it’s still on the old home.

m: “Star Choice has a move program available, where they will supply a new dish and install it for free.”
c: “Well, I moved about a year ago…”
m: “Did you do the installation yourself sir?”
c: “Yes I did.”

Okay, so Star Choice might no have their new address/landlocation. This is getting annoying. I recommend the move program again, because then, at least StarChoice will know about the move.

m: “Okay sir, I recommend you call Star Choice tech support, because if they say it’s under simplesat warrenty, they will have records of it, issue us a work order, and will cover the cost of repairs/replacements. If you work through us, they won’t cover the costs, and you’ll have to pay for it.”

After hearing him talk about looking around forother prices, I try to tell him that Star Choice sets their prices, and won’t find anything different going anywhere else. After a while, he says he’ll call Star Choice, in that “Yeah, sure” tone - I hope the next store he’ll no doubt call has better luck.

Hmm… interesting

Bloged in Journal, Moving to Alberta by Mike Monday August 15, 2005

So, I’m being setup on a double date with my brother and his girlfriend… and I’m going with my brother’s girlfriend’s sister. On Wednesday… so if I start preparing now, and I have all day tomorrow to prepare as well, I might be able to prepare enough so that I don’t screw things up for at least ten minutes. And if I can mange ten minutes, I can mange the night right? I mean, what could go wrong? [/jinx]

Yeah. Well, I don’t know where I’m headed now. “Wherever God takes me,” or whatever. Heh, Doogie. Don’t think I’m going to Calgary. Don’t really want to stay here (yet) and I’m not all too fond of going to Regina. Maybe Saskatoon, where I could get a fresh start away from all the family. Or Edmonton, where I don’t have to start from scratch, but have to pay higher costs of living. Then again, maybe I can start making more money, the boss is all excited about maybe moving me away from being the ‘go to’ guy and being a mesurable asset to the company. That’d be cool, ’cause I’d make more money, and I’m all for that. Yea for mo’money.

But still, this whole giving up thing has been on the whole, less climatic than I thought it would be.

Fell for it again

Bloged in Journal, Moving to Alberta by Mike Saturday August 13, 2005

I’m not sure why I consititently fall for this. I’m tired of the carrot being pulled away.

Maybe I should just find something else entirely.

Back

Bloged in Journal, Moving to Alberta by Mike Monday August 8, 2005

I’m back from my trip to Calgary.
.
..

Yeah. I’m not quite sure what to think.

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